Align & Alight
Align & Alight
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Terms and Conditions

Effective Date 4/8/26

Welcome to Align & Alight. 

By accessing or using this website, you agree to the following Terms & Conditions. These terms are here to create clarity, protect both you and our business, and ensure a smooth, respectful experience.


1. Use of This Website

By using this site, you agree to use it for lawful purposes only. You may not use this website in any way that could harm, disrupt, or interfere with the experience of others or the operation of the site.

We reserve the right to disable user accounts for any unlawful or disruptive actions or behavior taking place on the site. 


2. Products & Descriptions

We create our products with intention and care, and do our best to describe them as accurately as possible. However:

-Colors, scents, and appearances may vary slightly

-Handmade items may have natural variations


We reserve the right to update or discontinue products at any time without notice.


3. Orders & Payments

All orders are subject to acceptance and availability.

By placing an order, you agree that:

-Your payment information is accurate

-You are authorized to use the payment method provided

Payments are processed securely through third-party providers.

We reserve the right to cancel or refuse any order if and when necessary.


4. Shipping

Shipping times are estimates and may vary.

Align & Alight, LLC is not responsible for:

-Delays caused by shipping carriers

-Lost or stolen packages once marked as delivered

Please ensure your shipping information is correct at checkout.


5. Intellectual Property

All content on this website - including text, images, branding, product names, and designs - is the property of Align & Alight, LLC and may not be copied, reproduced, or used without permission.


6. Disclaimer

Our candles and products are intended for personal use and enjoyment.

We are not responsible for:

-Misuse of our products

-0Any damage resulting from improper use

Always follow proper candle safety guidelines when burning candles.


7. Limitation of Liability

To the fullest extent permitted by law, Align & Alight, LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.


8. Third-Party Services

Our website may use third-party services (such as hosting through GoDaddy and payment processors). We are not responsible for the practices or policies of these third parties.


9. Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of the website means you accept any changes.


10. Governing Law

These Terms are governed by the laws of the United States and the state in which Align & Alight, LLC operates.


11. Contact

For any questions regarding these Terms:

Email: getglowing@alignandalight.com

Brand: Align & Alight, LLC


Return and Refund Policy

At Align & Alight, each candle is poured with intention and care. Because our products are handmade and personal in nature, we do not accept returns or exchanges.


1. Returns

Due to the nature of our products, all sales are final. We are unable to accept returns once an order has been shipped.


2. Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please reach out within 5 days of delivery at getglowing@alignandalight.com

To help us make it right, please include:

-Your order number

-A brief description of the issue

-Photos of the product and packaging


If approved, we may offer:

- A replacement

-A store credit

-A refund (in certain cases)


3. Lost or Stolen Packages

Once an order has been marked as delivered, Align & Alight, LLC is not responsible for lost or stolen packages.

If this happens, we recommend contacting your local carrier directly. That said, feel free to reach out- we'll always try to guide you where we can.


4. Cancellations

Orders may be canceled within 12 hours of purchase.  After that, orders are processed and cannot be changed or canceled.


5. Scent Preference

Scent is a personal experience, and we understand that not every fragrance resonates the same way for everyone. For this reason, we are unable to offer refunds or exchanges based on scent preference.


6. Our Commitment

While we maintain these policies to protect our small business, we truly want you to enjoy your experience with Align & Alight. If something feels off, reach out. We'll always approach each situation with care and intention.

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Align & Alight, LLC

Copyright © 2026 Align & Alight - All Rights Reserved.

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